Call Us : +91 954 980 2248

  • 24X7 Support

Privacy Policy

Welcome to SathiConnect matrimonial service (hereinafter referred as Service Provider). The SathiConnect shall mean and includes the online platform, website, mobile applications, blog, social media accounts, or software program developed by Service Provider from time to time pertaining to matrimonial service only. At SathiConnect, we respect the privacy of our users and in further account of same Service Provider has developed this Privacy Policy to demonstrate its commitment to protect your privacy. This Privacy Policy describes the information SathiConnect collects, and how that information may be used, with whom it may be shared, and your choices about such usage and disclosures. We encourage you to read this Privacy Policy carefully before registering with SathiConnect.By registering or using SathiConnect it is implied that user has accepted the practices described in this Privacy Policy and the same shall be read as part and parcel of the Terms Of Usage.

We believe that protecting the confidentiality and privacy of our registered users is very important. For this reason, our basic features are designed to protect your privacy. Further we have sophisticated tools that enable you to set your privacy and confidentiality levels to those that you are comfortable with.

Our profile format is designed so as to prevent people from identifying you unless you wish them to do be able to do so. Thus the information that is gathered is general in nature - age, height, gender, caste, ethnicity, occupation, location, family profile, interests, desired partner profile etc. Typically, information that will help generate interest among the right prospective life partners without individually identifying you. Uploading photographs is must but you can set it's visibility privacy in settings option.

We understand that different people have different needs for privacy and confidentiality. Thus, for this reason we empower our registered users with tools to customize the privacy levels of their profile, photographs and contacts.

Use of Information/data collected

1. Information collected is mainly used to deliver service to you, manage your account information, personalize your experience with us, communicating with you.

2. Information is also used for research and analysis of users experience with us to improve our product and services. Develop and display contents, features and advertising tailored to your needs. It helps us in managing our business, enforce terms & conditions.

3. SathiConnect may use financial information or payment method to process payment for any purchases made on our website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. Information is also used to invite you on various surveys and contest from SathiConnect, its affiliates or partners.

Types of information that we collect from you

We collect information from you with your prior consent in order to provide you services from the Website. The kind of information that we collect from you have been stated more specifically in the Terms of Use. Whereas some of the information requested may be required for provision of the services through the Website and are therefore mandatory, many of these are optional, you may opt to provide these to us completely at your discretion.

Purpose of collection and usage of information from you

We collect information from you in order to provide services from the Website for matching profiles and enable to provide matches based on your pre-selected criteria. Certain private information is only displayed after taking your prior consent. We do not collect financial information such as credit card/debit card numbers/bank accounts numbers etc.

Security practices and procedures

We fully comply with all Indian Laws applicable, including without limitation, Rule 8 under Section 43A of the Information Technology Act, 2000. We have ensured that reasonable security practices and procedures are in place as required under Rule 8 under Section 43A of the Information Technology Act, 2000. We have always co-operated with all law enforcement inquires. We may disclose all or part of your personal details in response to a lawful request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law.


We reserve the right to amend/alter or change all or any disclaimers or terms of this Privacy Policy at any time without any prior notice.

Profile Activation

We reserve the right to approve/disapprove any profile at any time without any prior notice. Also, the profile activation will be done in next 48 hours after completion & verification of profile i.e. after screening but in case if profile is not activated then please note the message/reason displayed showing the failure of activation of profile. Note:: Profile activation 48 hours will not be counted for saturday & sunday only support will be given.

No Payment Refunds

Payments are not refundable in any premises so please check before making any payments. Also, we reserve rights to deactivate/delete/cut contacts balance any time if find inappropiate/illegal/fraud attempts in without any prior notice with no payment refunds


We have 24X7 support available only on mail. Call assistance support facility is available from 10am to 7pm only. In case of any emergency/queries please drop mail on or contact us through our Customer Support

Call Back Request

For Call Back Request -- Please mention subject as "Call Back" with proper reason click on Customer Support

Change in Policy

We can change/update this Privacy Policy as and when required. We recommend that you check our website from time-to-time to update yourself of any changes in this Privacy Policy or any of our other policies.